In What About Tomorrow, we usually feature important financial considerations that will have a major impact on your future. But in this issue, we’re reviewing the Bronco products and services that can have a major positive impact on your life right now.
Specifically, we’re addressing the products and services that keep you connected with your accounts on a day-to-day basis—even when you’re nowhere near a Bronco office. In addition to being incredibly convenient and easy to use, they’re also completely FREE.
If you’re like most of us, you’re constantly on the go, always trying to pack more into every hour of every day. The concept of “regular business hours” just doesn’t apply any more. With FREE Bronco Mobile, you can check your account balances, view your account history, make transfers from one Bronco account to another, pay bills and even check rates on loans and deposit products from your smart phone or personal digital assistant (PDA)—any time of day, any day of the week and from anywhere you have a connection. You can even use Bronco Mobile to help you find the nearest fee-free ATM.
With FREE Bronco Mobile Banking, you can check your account balances, view your account history, make transfers from one Bronco account to another, pay bills and even check rates on loans, share certificates and other products from your smart phone or personal digital assistant (PDA)—any time of day, any day of the week and from anywhere you have a cellular connection.
Our FREE Online24 gives you this same safe, secure convenience from anywhere you have Internet access. From your computer, smart phone or PDA, managing your Bronco accounts is right at your fingertips. You can get up-to-the-minute information on your debit purchases and deposits and you can opt to receive monthly statements online to save time (think snail mail) and the environment.
A component of Online24, our FREE Bill Payment program gives you several convenient options. You can pre-set automatic bill payments and then rely on us to get these bills paid out of your designated account each month. Or, you can choose to pay your bills one at a time as it suits your schedule (and budget). In either case, you’ll be rid of check writing, bill stuffing, stamp searching and mailbox posting. To learn more about Online24 and Bill Payment, click here.
Our FREE Live Chat service is often overlooked, but it’s a great way to have a one-on-one with a Bronco Product Specialist via Instant Messaging on your computer or smart phone. And it can be the ideal solution when you’re in a crowded area and you need to discuss a Bronco account, but you don’t want other people to overhear. Live Chat provides expertise on almost anything involving your Bronco accounts as well as information on things like how to wire money, change of address requests, loan questions and more. To find Live Chat, visit www.broncofcu.com and look for the bright green Live Chat icon.
When an Internet connection just isn’t possible, no worries. You don’t need the Worldwide Web to take care of your financial business from home, work or even while you’re on vacation. Dial in to our FREE Call24 and the user-friendly system will guide you through a menu of services via a local phone number (757.569.6001) or our toll-free line (1.800.667.BFCU). With one phone call you’ll be able to update your account balances, verify a check has cleared, transfer funds between accounts, transfer funds to another member’s account, get loan and deposit information, and much more.
Our FREE Live Chat service is often overlooked, but it’s a great way to have a one-on-one with a Bronco Product Specialist via Instant Messaging on your computer or smart phone.
Of course, sometimes there are things you just need to take care of in person. But what if you’re out of town on a business trip or family vacation? You can do the next best thing—visit one of our Shared Branching Service Centers. You’ll enjoy many of your Bronco member privileges at over 4,000 locations across the U.S., including making deposits, withdrawals and loan payments, transferring money between accounts and purchasing money orders or traveler’s checks. All you need is your Bronco account number(s) and valid governmentissued identification (driver’s license, U.S. Passport, etc.). To find a Shared Branching Service Center near your away-from-home location, visit www.cuservicecenter.com, or call 1.800.919.2872.
Incidentally, did we mention that all of these great services are FREE for Bronco members to use and enjoy? So dive into your busy schedule and take care of business with the knowledge that Bronco convenience services are with you every step of the way to make a positive impact on you life now and in the future.


